Refund Policy
A transaction, once confirmed, is final and no cancellation is permissible. However, pokervillas.com may, at its sole and absolute discretion, permit a User to cancel a transaction and refund the amount paid.
Generally, we DO NOT offer a full money-back guarantee for all purchases made on our website keeping in mind the business line, goods and services we offer. Also, with adequate measures placed to keep you aware of all the actions you take on your behalf, we believe we have minimized human error to a great extent.
A game could get terminated due to inconsistency in internet connection, internet service outage, power outage, adware or malware attack, computer viruses, computer malfunction, any natural disasters or any other failure which is beyond our control – in all such cases of cancellation of the game, pokervillas.com will not be held responsible. It is hereby understood that you have read these terms and continuing to use our services means you acknowledge and approve the same and you also acknowledge that pokervillas.com will not be held responsible for any such cause of cancellation of the game and the losses incurred if any due to such a cancellation of the game.
pokervillas.com may, at its sole and absolute discretion, refund the amount to the User after deducting applicable cancellation charges and taxes. At the time of the transaction, Users may also be required to take note of certain additional terms and conditions and such additional terms and conditions shall also govern the transaction. To the extent that the additional terms and conditions contain any clause that is conflicting with the present terms and conditions, the additional terms and conditions shall prevail.
We, pokervillas.com, may cancel any contest without any prior information or notice to our users (you). In such a case we will refund your money given for that particular contest via any electronic means such as payment gateways, Bank Transfers etc within 15 days of cancellation.