Privacy Policy

Privacy Policy

Our updated Privacy Policy explains what information we collect, how we use it, and the choices you have, including how to manage your privacy and cookies settings, access the information we have about you and delete your account.

Your Consent

BY USING VIVID WEB SOLUTIONS SERVICES, INSTALLING AND/OR RUNNING ON YOUR MOBILE DEVICE OR BROWSER, ENTERING INTO, CONNECTING TO, ACCESSING AND/OR USING THE SITE, YOU AGREE TO THE TERMS AND CONDITIONS OUTLINED IN THIS PRIVACY POLICY, INCLUDING TO THE POSSIBLE COLLECTION AND PROCESSING OF YOUR PERSONAL INFORMATION. PLEASE NOTE: IF YOU OR, AS APPLICABLE, YOUR LEGAL GUARDIAN, DISAGREE TO ANY TERM PROVIDED HEREIN, YOU MUST NOT INSTALL, ACCESS AND/OR USE THE SITE AND OTHER SERVICES AND YOU ARE REQUESTED TO PROMPTLY ERASE THE SITE FROM YOUR DEVICE OR STOP USING OUR WEBSITE THROUGH YOUR BROWSER AND DO NOT ENTER TO, CONNECT TO, ACCESS OR USE ANY OF OUR SERVICES RELATED TO THE SITE.

What information do we collect?

Data you give us directly

  • If you register with us (such as your date of birth, username, avatar, password and email address).
  • Information you provide by participating in any chats, communities or social media functions. We will consider that information as part of the public domain.
  • Information you provide us if you report a problem with our Services or Website.

Data we may collect when you use our services and Website (whether or not you register with us)

  • Data about your location, device type, operating system and platform.
  • Mobile device identifiers (such as your unique device ID (persistent/non-persistent, hardware type, medial access control (“MAC”) address, international mobile equipment identity (“IMEI”), OS, and your device name.
  • Data about your computer’s browser version, operating system version, page loading time, network, generated device identifier information, hashed MAC address, referral source and IP address.
  • The number of times you visit our Website and the amount of time you spend using the Website.
  • When you are accessing the Website through a third-party account such as Facebook or Google – certain information relating to your account with those third parties including your name, user ID, gender, location (country and/or city specific), email address, date of birth, information from your public profile including friends and connections, log in details, avatar, gender and other information based on your use of our Website. You can manage the information which is shared by such third parties by amending your preferences through the privacy settings such third parties provide. With this list, we try to be as clear and complete as possible, but we find it important to keep this Privacy Policy legible, so there may be other information we collect.

How do we use your information?

We may use your data in the following ways:

  • To provide you with the Website and associated websites and continuously improve their features.
  • To store your running history.
  • To provide helpdesk and support services.
  • To customise the Website which is available to you.
  • To ensure that you comply with our terms.
  • To moderate any chat messages.
  • To improve the Website, for analysis and reporting purposes and to offer you technical support or respond to your questions. This also includes using data to log any crashes in our provision of the Website, so we may report such interruptions (in this regard, we may use a third party to assist us).
  • To notify you if you have received message update notifications or something.
  • To enable social network integration, especially with Facebook.
  • To personalise your experience.
  • To send you to push notifications for the Website (which you can choose not to accept or turn off by visiting the settings section of your device and selecting the appropriate setting).
  • To offer you other services and Websites which we think may be of interest to you.
  • To prevent fraud and crime.
  • To create a profile for marketing purposes with for example Facebook or Google.
  • Emails (regarding updates, newsletter, new features, (new) Website, etc.).
  • Administrative purposes, such as notification of a violation of our terms of use.

Cookies and Web Beacons

We use “cookies.” The cookies we place on your computer are very small text files that uniquely identify your browser and may be sent to your computer or mobile device. They are stored on your hard drive and communicate with our servers only when you are visiting our websites. We use cookies to improve the quality of the site. They allow us to monitor aggregate metrics such as the total number of visitors and the number of pages viewed. They also allow us to optimize the website to make sure that we are delivering the best possible experience to our users. Your web browser is likely already set to accept cookies, yet you may choose to block cookies in your web browser’s settings. Note that blocking cookies may result in some features not being able to function properly.

Device Information

We collect information regarding the Internet browser, computer, tablet, mobile phone, smartphone or other device utilized to access our website and to ensure that it is optimized for those devices.

Log Files

We may also automatically log certain anonymous information about visitors, including, but not limited to, where the user came from to visit our site, IP address, search terms utilized, browser type and a reading history of the pages viewed.

Analytics

We use third-party information, reports and analysis about the usage and browsing patterns of users. We allow third-party analytics companies to include web beacons and cookies. The collected information includes search terms, search parameters, click-throughs by users, and other similar information. We utilize this information to improve and make sure we are delivering relevant content to our users. The Analytics we use does not identify individual users.

Third-Party Ad Networks And Social Networks

Third parties, including our partners, advertisers and other content providers accessible through our site, may have their privacy and data collection policies and practices. For example, during your visit to our site, you may link to or view as part of a frame on-page, certain content that is created or hosted by a third party. Also, you may be introduced to, or be able to access, information, Web sites, advertisements, features, contests or sweepstakes offered by other parties. You should check the applicable privacy policies of those third parties when providing information on a feature or page operated by a third party. While on our site, our advertisers, promotional partners or other third parties may use cookies or other technology to attempt to identify some of your preferences or retrieve information about you. For example, some of our advertising is served by third parties and may include cookies that enable the advertiser to determine whether you have seen a particular advertisement before. Through features available on our site, third parties may use cookies or other technology to gather information.

We use third-party advertising companies to serve ads when you visit our Web site. These companies may use non-personal information (i.e., information that does not include your name, address, email address or telephone number) about your visits to this and other Web sites to provide advertisements about goods and services that may be of interest to you. To learn more about third-party advertising or to opt out of such advertising, you can visit both the Network Advertising Initiative and the Digital Advertising Alliance. In addition to the above, we have implemented certain “Google Analytics” features that support display advertising, including re-targeting. Visitors may opt-out of Google Analytics, customize the Google Display Network ads by using the Google Ad Preferences Manager and learn more about how google serves ads by viewing its Customer Ads Help Center. If you do not wish to participate in Google Analytics.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

We do not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Information Security And Accuracy

We intend to protect your personal information and maintain its accuracy. Implements reasonable physical, administrative and technical safeguards to help us protect your personal information from unauthorized access, use and disclosure.

Online Privacy Policy Only

This privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect. This policy does not apply to any information collected offline or via channels other than this website.

Access To Information

You have the right to request access to the information we have on you. You can do this by contacting us. We will make sure to provide you with a copy of the data we process about you. To comply with your request, we may ask you to verify your identity. We will fulfil your request by sending your copy electronically. For any subsequent access request, we may charge you an administrative fee.

Information Correction & Deletion

If you believe that the information we have about you is incorrect, you are welcome to contact us so we can update it and keep your data accurate. If at any point you wish to delete information about yourself, you can simply contact us.

Changes In Privacy Policy

Reserves the right to change or update this Privacy Policy at any time by posting a notice at the Site explaining that we are changing our Privacy Policy.